Who should you coordinate with when there is a request for onboard medical equipment?

• A. The captain
• B. The medical liaison if available
• C. The purser
• D. A passenger's doctor

Answer: (B)

The right approach is to coordinate with the medical liaison if available. This person serves as the onboard link to medical professionals and ground medical support, handling requests for equipment by confirming what’s needed, whether it’s available on the aircraft, and how to use it safely. They ensure proper authorization and communication with the flight crew, keeping safety and regulatory considerations in mind. The captain oversees flight operations, but medical equipment coordination is handled through the medical liaison. The purser focuses on passenger service, and while a passenger’s doctor can be consulted for medical input, they aren’t the designated channel for organizing onboard equipment. If no medical liaison is on board, the standard procedure is to follow the airline’s medical support process, but with a liaison present, they’re the clear point of contact.